Returns Policy

1. General Conditions

Returns are accepted only under the conditions described below.

2. Eligible Returns

  • Ready-to-wear items may be returned within [number] days of receipt, in accordance with applicable law.

  • Items must be unworn, unused, unwashed and returned in their original condition and packaging.

3. Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Made-to-order pieces

  • Bespoke or customized pieces

  • Items produced according to customer specifications

  • Sale or discounted items (unless defective)

4. Defective or Damaged Items

If an item arrives defective or damaged, you must notify us within [number] days of receipt, providing clear photographic evidence. Approved defects will be handled through repair, replacement or refund at our discretion.

5. Return Shipping

Return shipping costs are the responsibility of the customer unless the item is confirmed defective.