Returns Policy
1. General Conditions
Returns are accepted only under the conditions described below.
2. Eligible Returns
Ready-to-wear items may be returned within [number] days of receipt, in accordance with applicable law.
Items must be unworn, unused, unwashed and returned in their original condition and packaging.
3. Non-Returnable Items
The following items are non-returnable and non-refundable:
Made-to-order pieces
Bespoke or customized pieces
Items produced according to customer specifications
Sale or discounted items (unless defective)
4. Defective or Damaged Items
If an item arrives defective or damaged, you must notify us within [number] days of receipt, providing clear photographic evidence. Approved defects will be handled through repair, replacement or refund at our discretion.
5. Return Shipping
Return shipping costs are the responsibility of the customer unless the item is confirmed defective.